18 July 2020 00:36
Popular chat program Discord is down for many worldwide, with random connectivity issues spawning this evening. Attempting to connect to the program simply creates a spinning connectivity icon, with no end in sight. The official Discord Twitter page provided an update, saying that its engineers are on the case. Users are currently having trouble disconnecting to Discord due to an upstream internet issue. We've got all engineers on deck investigating the issue pic.twitter.com/GvtxKanokl — Discord (@discord) July 17, 2020 It seems that we're seeing some issues on the site at our end too, and other sites around the internet, which may indicate that it may be an issue with Cloudfare, which we've seen happen in the past with Discord and other services.
We'll update here when we have more information about what it going on, and when it should come back online. Update (3:15 pm PDT): At 2:46 pm Pacific, Cloudflare said that it had identified the issue and is fixing it. Shortly before that, at 2:36 pm, Discord said that "users are beginning to be able to connect," and that it was recovering from the issue. It later added that it was observing "some impact to calls and DMs due to the large number of users reconnecting." I can now connect to both Discord and Valorant. In all likelihood, the affected services will recover throughout the afternoon, but we'll continue to monitor the situation in case anything major struggles to come back online.
Cloudflare quickly said it was investigating issues with its network. "Customers using Cloudflare services in certain regions are impacted as requests might fail and/or errors may be displayed," the company wrote. Internet service giant Cloudflare suffered an outage Friday afternoon, knocking out service to many websites and services, including popular chat app Discord. According to the Cloudflare's System Status page, the web services provider was suffering "network and resolver issues." "This afternoon we saw an outage across some parts of our network," Cloudflare told Digital Trends in a statement. "It was not as a result of an attack. It appears a router on our global backbone announced bad routes and caused some portions of the network to not be available. We believe we have addressed the root cause and are monitoring systems for stability now." CloudFlare CEO Matthew Prince said that the issue was traced back to problems with a router in Atlanta. We isolated the Atlanta router and shut down our backbone, routing traffic across transit providers instead. There was some congestion that caused slow performance on some links as the logging caught up. Everything is restored now and we're looking into the root cause. 2/2 — Matthew Prince???? (@eastdakota) July 17, 2020 The incident began around 2:30 p.m. PT, with sites across the internet dropping offline for some users. "The issue has been identified and a fix is being implemented," Cloudflare wrote about 15 minutes after the outage began. Discord, Patreon, and other major websites and services were reportedly knocked down by the outage. According to Downdetector, users were also reporting issues with DoorDash, League of Legends, Postmates, Shopify, and even Google in connection with the Cloudflare outage. According to Cloudflare, the outage affected its data centers in the United States and parts of western Europe. The company has more than 180 data centers worldwide, and says more than 16 million internet properties use the platform. Digital Trends reached out to Cloudflare for comment. We will update this story when we hear back. Last year, Cloudflare experienced a roughly 30-minute outage that brought down sites around the world. This is a developing story. Check back for more updates. Editors' Recommendations